Shipping policy
Shipping Policy
Processing Time All orders are processed and fulfilled within 4–5 business days. Orders are not processed or shipped on weekends or holidays. You will receive a shipping confirmation email with tracking information once your order has been dispatched.
Shipping Rates We offer simple, transparent shipping for all US domestic orders:
- Standard Shipping: $6.50
- Free Shipping on orders of $40.00 or more
Estimated Delivery Time Once shipped, delivery typically takes 3–5 business days depending on your location. Please note that fulfillment time is separate from transit time.
Order Tracking Once your order has shipped, you'll receive an email with a tracking number so you can follow your package every step of the way.
Lost or Damaged Orders If your order arrives damaged or goes missing, please contact us at dearjoycoffee@gmail.com and we'll make it right.
International Shipping At this time, we only ship within the United States.